Every order, handled with care.

At Sapphire Purple, each item is lovingly made just for you. Because our products are created on demand, please allow time for both careful production and shipping. Below you'll find everything you need to know about how your faith-inspired order reaches your door.

"Whatever you do, work at it with all your heart, as working for the Lord." — Colossians 3:23

ORDER PROCESSING

All orders are made to order and require a production time of 2–5 business days before they ship. During peak seasons — such as Christmas, Easter, and Mother's Day — production may take slightly longer. We appreciate your patience and grace.

SHIPPING TIMES

Once your order has been produced and shipped, estimated delivery times are:

• United States: 3–7 business days
• Canada: 5–10 business days
• International: 10–25 business days
• Caribbean: 10–25 business days

Please note that these are estimates, not guarantees. Delivery times may vary due to carrier delays, customs processing, or circumstances beyond our control.

SHIPPING COSTS

Shipping is calculated at checkout based on your delivery address. For orders shipping within the United States:

• Orders up to $25.99 — $5.00
• Orders $26.00 to $74.99 — $10.00
• Orders $75.00 and over — FREE

Enjoy free standard shipping on US orders over $75.

SHIPPING TO THE CARIBBEAN

Beloved, wherever you are in the Caribbean, we're so glad to serve you.

The fastest way to receive your order is through a US freight-forwarding service (such as a Florida-based courier address). Many of our Caribbean family shop this way: enter your US courier address at checkout, and we'll ship quickly within the US with full tracking — then your courier brings it home to you.

Prefer direct delivery? We ship straight to Jamaica, the Bahamas, Barbados, and the Cayman Islands. Please allow a little extra time, and note that any customs duties are set by your local authorities (see Customs, Duties & Taxes below).

However your order travels, it leaves us covered in prayer.

ORDER TRACKING

Once your order ships, you'll receive a shipping confirmation email containing your tracking number. You can follow your order's journey anytime on our Follow Your Order page.

CUSTOMS, DUTIES & TAXES (INTERNATIONAL & CARIBBEAN)

International and Caribbean orders may be subject to customs fees, import duties, or taxes determined by your country's customs office. These charges are the responsibility of the customer and are not included in your order total or shipping cost.

INCORRECT ADDRESSES

Please ensure your shipping address is complete and accurate at checkout. We're unable to redirect orders once they've shipped, and orders returned due to an incorrect address may incur a re-shipping fee.

LOST OR DELAYED PACKAGES

If your tracking hasn't updated in several days, or your package appears lost, please reach out through our Connect With Us page. We'll work with you and our fulfilment partners to make it right.

We're honored to serve you — and we want your experience with Sapphire Purple to be a blessing from start to finish. 💜