At Sapphire Purple, we are dedicated to ensuring that our customers receive the best quality products and services. Your satisfaction means everything to us. Kindly take a little time to peruse our policies before you submit your order.

ORDER PROCESSING

Please allow some time to process your order. Expect an email within 2 business days to let you know that your order has been received and is being processed.

When your order is ready for delivery, you will receive an email with real-time tracking information notifying you that your order is on the way!

DOMESTIC SHIPPING RATES AND ESTIMATES

We currently offer standard shipping only within the United States. Please see below the delivery times and prices. Kindly be reminded that production time is the time to process and prepare your order for shipment, and this is different from the shipping time.

Shipping option: Standard

Estimated delivery time: 2 – 5 business days

First item, USD: $5.00 – $10.00

Additional item, USD: $2.09 – $10.00

Shipping times may vary based on your location and the shipping option.

INTERNATIONAL SHIPPING

Currently, we only offer standard shipping for all international orders. Kindly see below the delivery timeline and prices for international shipping.

Shipping option: Standard

Estimated delivery time: 10 – 30 business days

First item, USD: $10.00 – $20.00

Additional item, USD: $4.00 – $10.00

Your order may be subjected to import duties and taxes, which are accrued once a shipment reaches your destination country. Sapphire Purple is not responsible for these charges, if they are applied. Customers are responsible for these custom and import taxes. Please note also that we are not responsible for delays due to customs.

Please inspect your order upon receiving it; and contact us immediately, at help@sapphirepurple.store if the item is defective, damaged, or you received the wrong item, so that we can evaluate the issue and solve the problem.

Thank you for choosing Sapphire Purple. We look forward to serving you in the future.