Print-on-demand products are produced only after an order is placed, ensuring a fresh and customized product. Essentially, your product is made to order. Regular products are typically mass-produced in advance and may have a large inventory.

The production and shipping time for print-on-demand orders can vary depending on the product, location, and shipping method. Please refer to our shipping policy for estimated delivery times.

We offer standard shipping only in the United States and internationally. Shipping costs will be calculated at checkout based on your shipping address and the shipping method. Kindly peruse the shipping policy for the current shipping rates.

Our return policy states that we do not accept returns or exchanges for customized products, but we offer free replacements or refunds for damaged items or manufacturing errors if contacted within 30 days of delivery. Contact us at help@sapphirepurple.store with your order number and a clear photo of the issue for evaluation. Refunds are processed within 10 business days. Please see our return and exchange policy here.

We offer customization options on selected designs and products. Please note that designs and products available for personalization will give you an option to enter your customization details.

We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Meta Pay, Google Pay, and Shop Pay. All payments are processed securely through Shopify Payments Gateway.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our "Track Your Order" page.